Responsibilities

• Provide overall leadership and direction for the community, ensuring operations meet Newbury’s performance, compliance, and resident satisfaction standards.
• Oversee all leasing, marketing, resident relations, and daily office operations.
• Ensure full compliance with LIHTC regulations, Fair Housing laws, and other applicable state and federal guidelines.
• Review, approve, and maintain resident files for accuracy, income eligibility, and audit readiness.
• Monitor occupancy, delinquency, renewal rates, and compliance reports to drive financial and operational performance.
• Develop and implement marketing strategies to maintain stabilized occupancy while adhering to program guidelines.
• Manage accounts receivable, collections, and approve invoices in line with property budgets.
• Recruit, train, and supervise on-site staff, fostering a positive team culture that reflects Newbury’s core values.
• Conduct regular property inspections to ensure curb appeal, cleanliness, and preventative maintenance.
• Collaborate with Regional Manager, Compliance, and Maintenance teams to address operational challenges and implement solutions.

Requirements

• Outgoing with previous leasing or sales experience in property management, real estate, or hospitality preferred.
• Minimum 2 years of experience as a Community Manager is a plus
• Strong knowledge of LIHTC compliance including initial certifications, annual recertifications, student rule, and file audit requirements.
• Strong knowledge of Fair Housing laws and leasing compliance standards
• Demonstrated leadership skills and experience managing or mentoring property teams
• Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations
• Excellent communication, interpersonal, and problem-solving abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Entrata preferred)
• Creative mindset with experience in social media management and grassroots marketing.
• Ability to work independently and as part of a team

Preferred

• Outgoing with previous leasing or sales experience in property management, real estate, or hospitality preferred.
• Minimum 2 years of experience as a Community Manager is a plus
• Strong knowledge of LIHTC compliance including initial certifications, annual recertifications, student rule, and file audit requirements.
• Strong knowledge of Fair Housing laws and leasing compliance standards
• Demonstrated leadership skills and experience managing or mentoring property teams
• Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations
• Excellent communication, interpersonal, and problem-solving abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Entrata preferred)
• Creative mindset with experience in social media management and grassroots marketing.
• Ability to work independently and as part of a team

Benefits

• Health, Dental, and Vision Insurance
• Health Savings Account
• Generous Paid Time Off
• 401K with Company Match
• Ongoing Training and Professional Development Opportunities