Own omni-channel planning and governance to optimize investments and partner collaboration across the enterprise.

• Budget stewardship of omni-channel investments with cross-functional alignment.
• Lead channel recommendations with stakeholders to support customer and business goals.
• Develop and supervise department-level omni-channel plans and testing.
• Build strong relationships with key omni-channel stakeholders and leaders.
• Test and learn on emerging omni-channel trends to improve customer experience.
• Demonstrate cross-functional leadership and influence at the enterprise level.
• Strong presentation and communication skills for alignment on recommendations.
• Minimum 5 years of relevant experience and a master’s degree equivalent.
• Proficiency in Excel/PowerPoint and ability to manage multiple tasks.