2 weeks ago
Senior Director of Revenue Operations - SaaS, AI & GTM Transformation
Actionstep
Denver, CO (Remote)Full time$155K/yr – $175K/yr
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Senior Director of Revenue Operations - SaaS, AI & GTM Transformation
Denver, CO (Remote)
$155K/yr – $175K/yrSenior Level7+ years expFull time
Posted 2 weeks ago
Top 1% of applicants do these two things.
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Job Summary
Own the RevOps spine for a global SaaS business by governing the GTM tech stack, data integrity, and executive reporting to enable scalable growth.
- Own GTM systems: Salesforce architecture and related tech to serve as the single source of truth.
- Own planning and forecasting: lead ICP based routing, capacity planning, territory Planning and executive dashboards.
- Own cross-functional partnerships: work with CRO, Sales, Marketing, Enablement and Finance to drive revenue growth and operational excellence.
Job Description
Responsibilities
- Own Salesforce architecture as the source of truth across the GTM organisation
- Lead end-to-end lead management, routing, qualification and hand-off processes
- Develop account scoring, prospect prioritisation and ICP frameworks
- Govern the GTM technology stack including Salesforce, Outreach, 6sense, Proposify, DocuSign and associated platforms
- Drive process optimisation, automation and operational scalability
- Partner on Quote-to-Cash and Salesforce-to-NetSuite improvement initiatives
- Lead forecasting, budgeting, quota-setting and territory planning processes
- Develop executive and board-level dashboards and reporting frameworks
- Build models supporting capacity planning and growth scenarios
- Define and track revenue KPIs across the organisation
Requirements
- 7-10 years experience within Revenue Operations or Sales Operations in a B2B SaaS environment
- At least 3 years experience leading and developing direct reports
- Deep Salesforce expertise with the ability to design, govern and optimise complex environments
- Proven experience partnering with CROs, Sales VPs and executive leadership teams
- Strong understanding of modern GTM technology stacks and revenue workflows
- Experience building executive-level forecasting, planning and reporting processes
- Excellent communication skills with the ability to influence across Sales, Marketing and Finance functions
- Strong commercial judgement, resilience and accountability
Preferred
- Experience within legal technology, vertical SaaS or professional services software environments
- Experience with Agentforce, Claude, Clay, Attention or similar AI-enabled platforms
- Experience with ZoomInfo, DealHub or comparable GTM technologies
- Experience with NetSuite, revenue recognition processes and Salesforce integrations
- Experience leading RevOps redesign or transformation programmes
- Experience supporting multi-product cross-sell motions
- Experience scaling Revenue Operations within high-growth SaaS organisations
Benefits
- Plus: Medical, Dental & Vision Coverage, 401(k) with Company Match, Flexible Working, Generous PTO, Birthday Off, Team Events, Training & Development
- What We Offer in Return: • Competitive executive-level compensation package • Robust medical, dental and vision plans • 401(k) with company match • Flexible remote-first working • Generous PTO • Birthday off every year • Regular team-building events • Ongoing training and development opportunities • Opportunity to influence the future of a fast-growing global SaaS business • Exposure to cutting-edge AI initiatives and GTM transformation programmes
Actionstep
3.9 Glassdoor
Actionstep is the preferred law firm operations platform built to help modern law firms run smarter, scale faster, and stay in control.We bring together matter management, legal accounting, workflows, documents, billing, and reporting into a connected system—so firm leaders finally have real visibility into how their firm operates.Unlike legacy practice management tools, Actionstep is built for firms that are growing, evolving, and serious about operational excellence.Today, thousands of legal professionals across the globe rely on Actionstep to power the business of law. Visit www.actionstep.com because your great legal work deserves great operations.
Founded in 2004
Denver, Colorado, USA
261 employees (15 in marketing)
62% recommend to a friend
85% CEO approval
Traffic Signals
Monthly Visitors
457.4K
Monthly Google Ads Budget
$54K
Traffic Source Mix
Search
25.2%
Direct
70.3%
Referral
3.5%
Social
0.3%
Paid
0.6%
Headcount Trend
Current headcount: ~261
Marketing Team
Marketing Team Size
10 (4% of company)
Marketing Roles Posted (Last 30 Days)
1
Funding
Last Raise
Series Unknown, 6 years ago
Funding History
- Sep 2020Series Unknown