7 days ago
Senior Associate, Web Content
Milken Institute
District of Columbia, USA (Hybrid)Full time$65K/yr – $75K/yr
Senior Associate, Web Content
District of Columbia, USA (Hybrid)
$65K/yr – $75K/yrSenior Level3+ years expFull time
Posted 7 days ago
Job Description
Responsibilities
- Web Production and Publishing: Build, edit, publish, schedule, feature, and maintain content across MilkenInstitute.org and affiliated microsites using Drupal, including landing pages, publications, biographies, event content, sponsor content, and other institutional web pages, according to established editorial priorities and content calendars.
- Problem-Solving: Troubleshoot routine content and CMS issues, ask questions when needed, and work with the Director and technical partners to resolve more complex issues.
- Request Management: Monitor and manage assigned requests in Jira, acknowledge new work promptly, establish realistic timelines, communicate changes or blockers, and follow assignments through completion.
- Communication and Collaboration: Communicate clearly and professionally with technical and non-technical colleagues, ask questions to understand requests, and keep stakeholders informed about status and timing.
- Quality Assurance: Conduct thorough editorial, visual, functional, responsive, and link QA before and after publication. Proactively identify and resolve issues to ensure a consistently polished user experience.
- Project Suppor t: Help plan and deliver web projects of varying size, from single-page updates to larger builds, in partnership with the Director and stakeholders.
- User Experience and Accessibility: Apply established best practices in usability, information architecture, accessibility, SEO/GEO, and digital content presentation to day-to-day production decisions.
- Continuous Improvement: Identify opportunities to improve recurring workflows, documentation, content quality, and publishing efficiency, and contribute ideas that strengthen the Institute’s digital presence.
- Duties as assigned.
Requirements
- Education and Experience: Bachelor’s degree in marketing, journalism, communications, digital media, technology, or a related field, or equivalent professional experience, along with approximately 3–5 years of relevant experience in web production, digital publishing, website management, or a related field.
- Technical Skills: Working knowledge of HTML and CSS and basic image-editing skills, including cropping, resizing, and preparing visual assets for web publication.
- Content Writing and Editing : Write and edit clear, concise, engaging web copy, including promotional copy, page content, and SEO/GEO-focused content, with guidance and review from the Director of Web Content and Strategy as appropriate.
- Digital Tools: Familiarity with web analytics and AI-assisted tools, with an interest in using emerging technologies to support content production, QA, research, and workflow efficiency.
- Organization and Follow-Through: Demonstrated ability to manage multiple requests, set priorities, meet deadlines, communicate status, and reliably follow work through to completion, using tools such as Jira and Airtable.
- Attention to Detail: Strong attention to detail across written content and visual presentation, including proofreading, formatting, links, imagery, metadata, and consistency with established brand and web standards.
- Communication and Collaboration: Excellent written and verbal communication skills and demonstrated responsiveness when working with colleagues, stakeholders, and cross-functional partners.
- Initiative and Growth Mindset: Willingness to investigate problems, suggest possible solutions, ask thoughtful questions, seek guidance when needed, and incorporate feedback while building skills and taking on greater responsibility over time.
Benefits
- - Health Care Plan (Medical, Dental & Vision)
- - Retirement Plan - 403b (5% match)
- - Life Insurance (Basic, Voluntary & AD&D)
- - Paid Time Off (Personal, Vacation, Sick & Public Holidays)
- - Family Leave (Maternity & Paternity)
- - Fertility Support
- - Short-Term & Long-Term Disability
- - Flexible Spending Account (FSAs)
- - Pet Insurance Discount
- - Training & Development:\n- LinkedIn Learning – over 15,000 self-guided classes offered
Milken Institute
3.2 Glassdoor
The Milken Institute is a nonprofit, nonpartisan think tank focused on accelerating measurable progress on the path to a meaningful life. The Milken Institute provides equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, or status as a veteran.Every person at the Milken Institute is treated with respect, supported with resources and training, and exposed to a broad range of experiences. We foster a space for growth with opportunities to share knowledge and passion with both clients and colleagues. We are committed to building a diverse workforce and creating an inclusive environment where people can thrive. Our leadership is committed to diversity and inclusion, and fostering a culture that creates opportunities for everyone.BENEFITSHealth Care Plan (Medical, Dental & Vision)Retirement Plan - 403b (5%)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity & Paternity)Short Term & Long Term DisabilityFlexible Spending Account (FSAs)Training & Development:LinkedIn Learning –over 10,000 classes offered, self-guided.Mentor ProgramWellness Resources:Employee Assistance ProgramCALM app membershipYogaWorks (discount)Gym (Santa Monica)ADDITIONAL PERKSOpportunity to travel (both international and domestic) for various events, including our All Staff meeting.Prime office locations: Santa Monica office is 4-blocks from the Pacific ocean, Washington, DC office is across the street from the White House, New York office is on Madison Ave near Central Park.
Founded in 1991
Santa Monica, California, USA
737 employees (46 in marketing)
44% recommend to a friend
66% CEO approval
Salaries
Posted range
$65K/yr – $75K/yr
Taken straight from the job posting.
Marketing Team
Marketing Team Size
46 (6% of company)
Median Tenure
4.1 years
Marketing Roles Posted (Last 30 Days)
1
Funding
Total Funding
$1.3M
Last Raise
$250K
Grant, 11 months ago
Funding History
- Apr 2025Grant • $250K
- Feb 2024Grant • $1M
Traffic Signals
Monthly Visitors
133K
Monthly Google Ads Budget
$32.1K
Traffic Source Mix
Search
41.3%
Direct
45.2%
Referral
8.9%
Social
3.2%
Paid
1.3%
Headcount Trend
Current headcount: ~740
News about Milken Institute
Links
This role is listed on SalaryGuide for informational purposes. SalaryGuide is not the employer, recruitment agency, or hiring representative for this position. Hiring decisions and the application process are managed by the employer. SalaryGuide will never ask candidates to pay to apply for a job or request bank details or identification documents as part of an application.