Responsibilities

• Project Coordination
• Successfully manage and complete support tickets related to communication creation, language translation requests, order requests, promotional item requests, social media requests, marketing requests, and any other request that falls under their duties.
• Effectively manage multiple projects concurrently.
• Independently organizes and executes projects that support and move the agency forward while working alongside multiple agency departments and teams.
• Coordinate meetings, schedules, meeting agendas and note taking.
• Support Agency event planning and execution, including but not limited to, messaging,marketing, coordination, technical and day-of support.
• Manage the promotional inventory, swag, and give away items as requested throughout the agency
• Manage all orders placed with vendors from request to submission to accounts payable.
• Willingness to learn and understand the Agency, partners, and community by performing work in a manner that upholds Wayne Metro policies, procedures, mission, and vision.
• Social Media

Requirements

• Bachelor’s degree in Public Relations, Marketing, Communications, Marketing, Business or Management or related major OR a combination of education and experience that is similarly equivalent.
• Experience in utilizing Facebook, Twitter, LinkedIn, Instagram, YouTube Mailchimp and Zendesk.
• Exceptional ability to communicate effectively both orally and in written form.
• Self-starter with the ability to function under tight deadlines, a fast-paced work environment, and coordinate multiple tasks simultaneously
• Ability to work independently and take direction.
• Ability to effectively communicate via phone, and gather, and record data using various computer programs.
• Ability to learn and navigate new software quickly.
• Excellent interpersonal and professional skills, professional appearance, tact, punctuality, and dependability.
• Excellent customer service skills with the ability to work with internal and external customers in a friendly, cooperative, and professional manner.
• Ability to work well under pressure and/or against opposition and to handle conflict in a professional manner.

Preferred

• Experience in graphic design & photography is highly desirable.