Responsibilities

• Develop and nurture strong, long-term relationships with senior-level stakeholders across key accounts.
• Serve as one of the primary points of contact and strategic advisor, proactively addressing client needs, challenges, and goals.
• Create and execute strategic account plans to drive revenue growth, hit financial targets, and ensure account expansion.
• Monitor competitive landscape and industry trends to recommend strategies that keep clients ahead of the curve.
• Oversee the seamless execution of client deliverables by coordinating with cross-functional teams, including sales, marketing, and product development.
• Track and manage key project timelines, budgets, and outcomes to ensure that projects stay on course.
• Analyze client performance metrics to identify trends, opportunities, and areas for improvement.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field
• 5+ years of experience in account management with a track record of managing high-value or enterprise-level clients
• Proven ability to drive revenue growth through upselling, cross-selling, and account expansion
• Experience managing complex, multi-stakeholder client relationships
• Strong interpersonal and communication skills, with the ability to influence and negotiate with senior-level stakeholders
• Ability to manage multiple client accounts and priorities in a fast-paced environment
• Bachelor’s degree in Business Administration, Marketing, or a related field
• Experience working across multiple industries or verticals
• Experience developing and executing strategic account plans
• Proficiency in Salesforce and Google Workspace
• Strong analytical skills and attention to detail
• Excellent organizational and time-management abilities

Preferred

• Builds trusted client relationships by understanding business goals and delivering meaningful value
• Identifies opportunities to expand accounts and contribute to overall revenue growth
• Navigates complex client challenges and delivers thoughtful, strategic solutions
• Collaborates effectively with internal teams to ensure a seamless client experience
• Consistently meets or exceeds revenue and retention targets

Benefits

• Medical, Dental, Vision
• Paid Parental Leave
• 401k
• HSA
• FSA
• Dependent Care FSA
• Short and Long Term Disability
• Life Insurance
• EAP
• Paid Time Off