3 months ago
Assistant Digital Marketing Manager
Fellowes Brands
Schaumburg, IL (Hybrid)Other$65K/yr – $80K/yr
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Assistant Digital Marketing Manager
Schaumburg, IL (Hybrid)
$65K/yr – $80K/yrMid Level2+ years expOther
Posted 3 months ago
Job Summary
Own and optimize Fellowes Mobile ecommerce content and launches, coordinating cross-functional teams to ensure on-time product setup, quality content, and positive customer reviews across marketplaces.
- Manage online item content, briefing design teams and creating content standards for new launches.
- Coordinate with supply chain and cross-functional teams to ensure on-time availability and quality of online items.
- Oversee third-party relationships and review-response workflows to maintain content quality and customer satisfaction.
Job Description
Responsibilities
- Assist in identifying opportunities for Fellowes Mobile ecommerce, expanding online promotion and visibility of Fellowes Mobile items.
- Execute administrative product set up tasks across internal and external processes and systems on schedule.
- Maintain an online item tracker for cross-functional use.
- Deliver on-time results for projects with internal and external graphics teams; brief design on content needs and set content standards for new launches.
- Collaborate with supply chain to ensure product arrival on time for .com launches.
- Ensure online items meet customer criteria (reviews, ratings, content score).
- Monthly analysis of online reviews and lead cross-functional review meetings to discuss changes.
- Perform ongoing quality control of Fellowes Mobile SKUs; update content after launches or feature changes.
- Manage 3rd party relationships with BazaarVoice, HTC, and Field Agent for sampling, reviews, and content support.
- Troubleshoot customer service questions and respond to reviews via 3rd party tool.
Requirements
- Bachelor's degree in Marketing or related field and/or equivalent experience.
- 1–2 years in marketing, brand, channel management, or consumer products.
- Strong organizational and time management skills in a fast-paced, matrixed environment.
- Ability to manage and prioritize diverse requests from all levels of the organization.
- Proficient in Microsoft Office, especially Excel.
- Demonstrated problem-solving and critical-thinking skills.
- Fast learner with a positive attitude and strong collaboration.
- Strong verbal and written communication; comfortable leading meetings.
Preferred
- An overview of our benefits offering is available here: Fellowes Benefits Overview.
Fellowes Brands
Over 100 years under the private ownership and executive leadership of the Fellowes family, Fellowes is a global leader and trusted partner that provides product solutions to fulfill WorkLife needs. With its recent full brand expansion into Contract Interiors, Fellowes now offers one efficient, streamlined source for modular walls, furniture, business machines, commercial air purification and commercial-grade workspace products. Throughout its history, Fellowes has been grounded in its purpose to “serve at the intersection of family, innovation, quality and care.” Headquartered in Itasca, Illinois, USA, Fellowes operates from 24 locations across the globe. For more information, please visit Fellowes.com.
Salaries
Posted range
$65K/yr – $80K/yr
Taken straight from the job posting.
Marketing Team
Marketing Team Size
77 (9% of company)
Median Career Experience
17.5 years
Median Tenure
4.2 years
People
HR / Recruitment
Marketing Leadership
Meredith Line
Global Marketing Manager - Fashion & Core Channels
At the company for 4 years 2 months
Elizabeth Mannes
Global Marketing Manager
At the company for 1 year 4 months
Laura Swisher
Channel Marketing Manager
At the company for 1 year 8 months
Liz Robak
Content Marketing Manager
At the company for 4 years 11 months
Traffic Signals
Monthly Visitors
132.9K
Traffic Source Mix
Search
38.9%
Direct
52.7%
Referral
5.9%
Social
2%
Paid
0.5%
Headcount Trend
Current headcount: ~899