8 days ago
Senior Director, Public Relations
FIS Global
Jacksonville, FL (On-site)Other$225K/yr – $382K/yr
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Senior Director, Public Relations
Jacksonville, FL (On-site)
$225K/yr – $382K/yrSenior LevelOther
Posted 8 days ago
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Job Summary
Own and execute a proactive corporate PR strategy, build a distinctive brand voice, and lead cross‑functional crisis and executive visibility programs while scaling with AI tools.
- Define strategy and transformation-aligned messaging
- Lead media relations, crisis comms, and executive visibility
- Drive integrated campaigns across earned, social, and digital channels
Job Description
Responsibilities
- Define and execute a proactive corporate PR strategy aligned to business priorities and transformation initiatives
- Build and steward a distinctive brand voice that positions FIS as a leading fintech authority
- Develop rapid response capabilities to capitalise on breaking news and manage issues in real time
- Lead crisis communications, scenario planning, and escalation protocols with cross functional partners
- Cultivate deep relationships with top tier financial, business, and technology media
- Drive executive visibility through thought leadership, speaking opportunities, and media engagement
- Integrate earned media with social and digital channels to amplify reach and impact
- Conceive and deliver creative PR campaigns and activations that generate sustained attention
- Partner closely with marketing, legal, investor relations, and business leaders on aligned messaging
- Lead, develop, and inspire a high performing PR team and agency partners
Requirements
- Demonstrated leadership in corporate or global public relations within complex organisations
- Proven expertise in media relations, reputation management, and crisis communications
- Strong storytelling and narrative development across business, technology, and financial topics
- Established relationships with senior reporters and editors in financial and technology media
- Experience building proactive, data informed PR programmes from strategy through execution
- Executive presence with the ability to advise and coach senior leaders
- Experience leading teams and managing external agencies
- Experience managing communications through M&A activity, corporate divestitures or major business transformation
- Bachelor’s degree or equivalent professional experience in communications or related field
Preferred
- Experience in financial services, fintech, payments, banking, or other regulated industries
- Background in agency leadership or senior in house roles at publicly traded companies
- Experience supporting corporate initiatives such as divestitures, acquisitions, or transformations
- Strong understanding of social media, digital PR, and influencer strategies
- Experience building global PR models leveraging regional and global teams
- Familiarity with AI-powered PR tools and platforms, including media monitoring, content development, and reputation analytics
- Master’s degree
Benefits
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A modern, global work environment and a dedicated and motivated team
- A variety of career development tools, resources and opportunities
- A fantastic range of benefits designed to help support your lifestyle and wellbeing
- A work environment built on collaboration, flexibility and respect
FIS Global
Unlocking financial technology. Bringing the world’s money into harmony.At FIS, we advance the way the world pays, banks, and invests. With decades of expertise, we provide financial technology solutions to financial institutions, businesses, and developers. Headquartered in Jacksonville, Florida, we’re a proud member of the Fortune 500® and the Standard & Poor’s 500® Index. Let's innovate together.
Traffic Signals
Monthly Visitors
7.8M
Monthly Google Ads Budget
$101
Traffic Source Mix
Search
3.1%
Direct
33.6%
Referral
59.9%
Social
0.7%
Paid
2.6%
Headcount Trend
Current headcount: ~44.3K
Marketing Team
Marketing Team Size
559 (1% of company)
Marketing Roles Posted (Last 30 Days)
1
Funding
Last Raise
Post IPO Debt, 0 days ago
Funding History
- May 2025Post IPO Debt • $8B
- Jul 2022Post IPO Debt • $2.5B
- May 2018Post IPO Equity