Responsibilities

• Manage daily CRM data entry, cleansing, and validation tasks.
• Assist in segmenting customer data for targeted communications.
• Generate and distribute regular CRM reports on customer activity and campaign performance.
• Work with marketing and sales teams to implement CRM best practices and automation.
• Identify opportunities to improve CRM processes and recommend enhancements.
• Support user training and troubleshoot CRM-related issues as needed.
• Ensure compliance with data privacy regulations and company policies.

Requirements

• Bachelor’s degree in Business, Marketing, Information Technology, or a related field preferred.
• 1-2 years of experience working with CRM systems, preferably in a software or technology environment.
• Proficiency with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent attention to detail and organizational skills.
• Effective communication skills and ability to collaborate with cross-functional teams.
• Familiarity with data privacy standards and best practices.

Benefits

• Competitive salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Opportunities for professional development and career growth.
• Flexible work arrangements to support work-life balance.
• Collaborative and inclusive company culture.
• Access to the latest tools and technologies in the software industry.