Responsibilities - Own a portfolio of multi-location and franchise brands as their primary strategic partner — the person they call when something matters. - Run a high-touch onboarding process that sets the tone for a long-term partnership from day one. - Build and lead campaign and business reviews that go beyond reporting — surface the real story in the data and come with a clear point of view on what to do next. - Develop customized, cross-channel marketing plans across Google Search, Meta (Facebook / Instagram), YouTube, Display, and emerging channels — connected to each client's actual business objectives, not just their media budget. - Partner closely with Technical Account Managers to monitor delivery, proactively analyze performance, and optimize campaigns. - Find and close expansion opportunities within your book of business — thoughtful upsell, not checkbox upsell. - Be the internal voice of your clients: work cross-functionally with Product, Engineering, and Customer Success to resolve issues and make sure what we promise gets delivered. - Help clients understand and use the full depth of the Eulerity platform, staying ahead of industry shifts so they do not have to. Requirements - 4–6 years in account management, digital marketing, or client strategy — ideally in advertising, tech, or media. - A track record of growing accounts, not just keeping them. Retention is the floor; expansion is the expectation. - Hands-on familiarity with paid digital channels: Google Ads, Meta, Display, YouTube, or similar. - Experience working with multi-location or franchise brands is a strong plus. If you understand how those organizations actually make decisions, say so. - Comfort turning performance data into a clear narrative and a concrete recommendation — not a summary, a point of view. - Strong communication skills; able to educate and train clients at varying levels of digital sophistication, hold a room with senior stakeholders, and navigate a hard conversation without losing the relationship. - Highly organized, with the ability to manage multiple priorities in a fast-moving environment without things slipping. - Proficiency with Excel, PowerPoint, and Word. - Out-of-the-box thinker with a problem-solving, consultative approach. - Remote-eligible Preferred - Experience working with multi-location or franchise brands is a strong plus. Benefits - 🩺 Comprehensive benefits - Medical - Dental - Vision - 🏖️ Unlimited PTO - 🚅 Commuter benefits - 📈 401(k) with company match - 😎 Summer Fridays - 💻 Remote