Responsibilities

• Be the Voice: Act as the humanized voice of the Trimble Brand across key social platforms by communicating proactive and reactive social messaging and recommending relevant engaging content to support cross-functional teams.
• Proactive Interaction: Engage in meaningful conversations with industry professionals and manage two-way conversations with Trimble users thoughtfully addressing and routing concerns through internal Trimble resources.
• Community-Led Growth: Collaborate with content teams to support community-led growth by translating complex technology updates into snackable, community-first content.
• UGC Curation: Nurture relationships with power users and source user-generated content from real-world job sites to highlight authentic customer stories. Support ambassador programs and Global Demand influencer marketing.
• Active Listening: Monitor social channels using listening tools to identify industry trends and field friction points to share actionable data with product and marketing teams.

Requirements

• 3-5 years of experience working with social media and online communities for a B2B SaaS organization or media agency
• Deep familiarity with visual storytelling platforms like Instagram and TikTok tailored for field-work audiences.
• You possess exceptional communication skills, easily translating complex technical jargon into engaging, human-centric copy.
• You are a data-driven marketer who utilizes analytics platforms to measure community engagement ROI.

Preferred

• Experience building successful social communities from the ground up, especially on Reddit or TikTok.
• Hands-on experience using advanced social listening tools like Sprout Social or Brandwatch.
• You speak the language of architects, structural engineers, and/or site superintendents with a solid understanding of BIM, CAD, project management, or reality capture workflows.

Benefits

• Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.