Responsibilities

• Trial Conversion & Usage: Evaluate and advise on strategies to convert trial users into paid customers and increase platform adoption.
• User Journey Optimization: Provide structured feedback on onboarding flows, customer success workflows, and retention tactics.
• Benchmarking: Evaluate product and growth solutions against existing industry standards and competitive offerings.
• Strategic Advisory: Review and provide input on sales pitches, GTM strategies, or investor decks for emerging businesses.

Requirements

• Senior Experience: 5+ years of senior-level experience in Product Management, Growth, or Customer Success (e.g., Head of Product, VP of Growth, or Director of Customer Success).
• SaaS Expertise: Deep understanding of the software landscape, consumer behavior, and trial-to-paid funnel challenges.
• Strategic Feedback: Proven ability to provide actionable and constructive feedback on digital products and growth initiatives.
• Communication: Excellent analytical and written communication skills.
• Technical Literacy: Recent experience managing modern product stacks, CRM tools, or analytics platforms.